Privacy Policy
Our website processes privacy-sensitive and/or personal data. Think of placing an order where you provide your name and address. When processing such data, we adhere to privacy legislation. This includes clearly indicating what exactly your data is used for. We will explicitly ask for permission to process data if this is required by law. Furthermore, we apply appropriate security measures and we also require this from other parties with whom we collaborate. We also respect your right to view, correct and/or delete your data.
Use of data
GLADA processes your personal data because you use our services and/or because you provide us with this data yourself. Below you will find an overview of the personal data that we process:
- First and last name
- Gender
- Invoice and/or shipping address
- Phone number
- Email address
- IP address
- Payment details
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this permission, please contact us via info@glada.nl, then we will delete this information.
For what purpose and on what basis do we process personal data?
GLADA processes your personal data for the following purposes:
- Processing your payment
- Sending our newsletter and/or advertising brochure
- To be able to call or email you if this is necessary to carry out our services
- To deliver goods and services to you
- GLADA analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.
Automated decision-making
GLADA does not make decisions based on automated processing on matters that could have (significant) consequences for people. This concerns decisions that are made by computer programs or systems, without a human being (for example an employee of GLADA) involved. GLADA uses the following computer programs or systems: Google Analytics.
How long we store personal data
GLADA does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories of) personal data:
personal data > 7 years > in connection with the Tax Authorities
Sharing personal data with third parties
GLADA only provides data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies, or similar techniques, that we use
GLADA only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.
View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by GLADA and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization named by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@glada.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. GLADA would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/zelf-doen/gebruik-uw-privacyrechten/klacht-melden-bij-de-ap
How we protect personal data
GLADA takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the idea that your data is not properly secured or there are indications of misuse, please contact us via info@glada.nl.